With 1,700 miles of gravel roads and nearly 18,000 signs, Adams County, CO was looking for a centralized system that could accurately inventory their assets, improve productivity, and help their Public Works Department prepare for the future.
Much of the county’s assets had no digital footprint, and were managed off a combination of spreadsheets, paper forms, and the memory of long-term employees. With these decentralized methods, repair decisions were often based on gut feeling or emotions.
“We needed to make sure we were performing the right work on the right assets at the right time to maximize our asset lifespans."
"The County needed a system to track asset location and condition, and then plan and prioritize maintenance work on those assets,” summarizes Charles Osterman, GIS analyst with the Adams County Business Solutions Group. “We needed to make sure we were performing the right work on the right assets at the right time to maximize our asset lifespans.”
As part of their new high-performance system, the county also sought a streamlined way to receive, track, and respond to requests from their 490,000 citizens. In the past, “citizen requests had been kind of a hit and miss,” according to Mark Moskowitz, Public Works Department administrative coordinator. Handling these high-priority requests had been messy business—a series of forwarded emails that could quickly become an untraceable paper trail.
Armed with Cartegraph, the county now tracks their assets, maintenance work, and costs in a single location. From pavement resurfacing to sign replacement, each repair is traced and tagged leveraging Cartegraph’s two-way integration with Esri ArcGIS.
“One of the biggest benefits we’ve seen is having the ability to allow our field crews to edit the GIS data through the Cartegraph for iPad app, right in the field,” says Osterman. “Our sign crews are adding new signs into ArcGIS as they install them. I think right now, we have the most complete and accurate sign inventory we’ve ever had in our GIS.”